The aim of our PA, Secretary and Administrator Courses is to provide the delegates with the knowledge, skills and confidence necessary to provide excellent standards of service.

We also offer all of these courses as tailored, onsite programmes. This is a popular choice for companies wanting to develop a consistent customer care process across a team or department.

This PA course is aimed at secretaries and PAs who work closely with directors and senior managers.

Course Details

This Minute Taking workshop is a practical, interactive day course with multiple opportunities for real-life minute taking made achievable using individual tablets.

Course Details

On this Business Report Writing course, you’ll learn how to apply timeless report-writing principles to any scenario.

Course Details

This one day Customer Service course is for anyone who wants to improve their ability to deliver excellent customer service to every customer.

Course Details

Receptionists set the stage for how customers view their experience with the company and their role is vital to a successful and smooth-running organisation.

Course Details

On this course you will learn how to facilitate effective meetings.

Course Details