PA, Secretary and Administrator Courses

The aim of our PA, Secretary and Administrator Courses is to provide the delegates with the knowledge, skills and confidence necessary to provide excellent standards of service.

We also offer all of these courses as tailored, onsite programmes. This is a popular choice for companies wanting to develop a consistent customer care process across a team or department.

Be a Brilliant PA Course

This PA course is aimed at secretaries and PAs who work closely with directors and senior managers.

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Minute Taking Course

This Minute Taking workshop is a practical, interactive day course with multiple opportunities for real-life minute taking made achievable using individual tablets.

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Report Writing Course

On this Business Report Writing course, you’ll learn how to apply timeless report-writing principles to any scenario.

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Excellence in Customer Service Course

This one day Customer Service course is for anyone who wants to improve their ability to deliver excellent customer service to every customer.

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Receptionist Training Course

Receptionists set the stage for how customers view their experience with the company and their role is vital to a successful and smooth-running organisation.

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The Effective Meetings Course

On this course you will learn how to facilitate effective meetings.

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